If one or more products in your order do not satisfy you, you can easily exchange or return within 14 days following the date of receipt of the goods. The product must be in perfect condition, accompanied by its original packaging and must not have been used or damaged.
IMPORTANT: il reso prevede solo il rimborso dell'importo totale degli articoli e non della spedizione. The same goes for purchases with free shipping that, in case you request a return, Shipping costs will also be calculated and therefore subtracted from the total purchase. Quindi per il reso verrà sempre calcolato l'importo di acquisto meno 6,9€ della spedizione ed eventuale costo assicurativo.
Return instructions : Pack the product as carefully as possible to protect it during transport (preferably using the same packaging in which you received the item), and send it to Profumeria Italiana via Walter Suzzi, 10
48124 – Ravenna (RA) o all'indirizzo che ti forniremo al momento della richiesta su lombardiprofumerie@gmail.com . Upon receipt of the package we will check the product, if the return conditions are met we will refund via the same payment method used for the purchase or ship a replacement product.
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